Updating Details

• How do I unsubscribe from your marketing?
• Why am I receiving emails after unsubscribing?
• How do I access My Details?
• How do I change my contact Details?
• Why do I need to verify my email?
• How can I change my password?

Registration and Login

• Reset Password
• Registration

• I have forgotten my username, what should I do?
• I'm unable to login, what should I do?
• How often should I change my password?
• I know my username and password are correct, but I still get an error, what should I do?

History

• How do I access my Reward History?
• How do I access my Transaction History?
• What details can I see on my account?
• What details can I see in my Game History?
• What are the filters for in my Game History?
• How do I access my Game History?

Closure

• I closed an account with your sister site. Could this be why my account is closed?
• How do I close my account?
• What is the quickest way to close my account?
• Why has my account been closed?
• It says my account is closed, what should I do?

Security

• My Data

Reactivation

• How do I reopen my account?

Verification

• Why have I been asked to send in documents?
• Live Chat With Our Verification Team
• I have been contacted by your Compliance Team

Login Issues

• Playing Outside of the UK