How do I make a deposit?
There's a Deposit button at the top of the Home page. You can also go to Menu > My Account > Deposit Funds. The minimum deposit that can be made in a single transaction is £10.
How do I register a payment method?
When you first make your Jackpotjoy account you will be prompted to register a new payment method. To add another payment method afterwards, just go to My Account > Deposit Funds > Add Method.
Please note, your playing balance needs to be below £1 and any withdrawals need to be processed before you can add a new payment method. You can check on your withdrawal by going to My Account > History > Transaction History.
For information on switching between deposit methods or adding a new one, take a look here.
What payment methods do you accept?
You can make a deposit using the following payment methods:
- Visa Debit
- Visa Electron
- Maestro UK
- Apple Pay (For those using an iOS or macOS device)
Kindly note that Apple Pay, Paysafecard and PayPal cannot be used as a first deposit method but will be available for your second and subsequent deposits.
Please be aware that an individual payment method may only be registered to one Starspins account. If you receive an error message whilst trying to deposit, please contact our Customer Support Team who will happily investigate for you.
If your deposit hasn't gone through, take a look at some tips here.
What is the maximum I can deposit?
The maximum amount you can deposit per transaction depends on the payment method you use. You can limit how much you wish to deposit per day, per week or per month using our Deposit Limit tool. For more information on this and how to set a limit on your account, please click here.
The table here demonstrates the maximum you can deposit from each method, in one single transaction: