What is your Welcome Offer?
Welcome to the site, we hope you have a great time with us! To get you started we’re offering you a fantastic 30 Free Spins to play on our popular Slots Game Secrets Of The Phoenix or Double Bubble.
How can I claim my Free Spins?
To be eligible for our fantastic Welcome Offer, all you need to do is create an account, ensure the opt-in button is ticked on the deposit page, deposit a minimum of £10 and then spend this on site. Once £10 has been spent, you will receive a pop up message saying your free spins are available to be used on Secrets Of The Phoenix or Double Bubble.
Can I get more Free Spins by depositing more?
The maximum amount of Free Spins you can receive is 30 regardless of how much you choose to deposit. For example if your first deposit is £20, you will still receive the same amount of Free Spins as if your deposit was £10.
I accidentally accepted the Free Spins, can I remove them?
It is not possible for us to remove Free Spins once they've been accepted. The good news is that these are completely free and if you do win any money from them, it's yours to keep!
How much can I win from my Free Spins?
While there is no maximum win from the spins, you can only win a certain amount from the value of each spin according to the game rules.
Can I play my Free Spins on any other game?
The Welcome Offer Free Spins are specific to the Secrets Of The Phoenix or Double Bubble Slots Game and so can’t be moved over to any other game.
How long will my Free Spins stay on my account?
If you don't want to use them right away, you'll have 30 days from when you first deposit and opt-in to play them.
Do I have to use them all at once?
Not if you don’t want to. You will see a tile under the ‘Your Promotions’ heading that will tell you how many Free Spins you have left to play.
If I win from my Free Spins, can I withdraw?
Yes! Any money won from your Free Spins is credited to your account as cold hard cash. This means that you can withdraw your winnings right away by nipping over to the Withdrawal Page.
For details about withdrawals and the timescales for your withdrawal method, please click here.
I’ve deposited and accepted the Welcome Offer but not had my Free Spins. Where are they?
As long as you’ve accepted the Welcome Offer when making your first deposit, your Free Spins will be credited to you after you’ve wagered £10. You will see information on a tile under the ‘Your Promotions’ heading when they’re ready for you.
How much are my Free Spins worth?
Each Free Spin you receive is worth a £0.01 coin size, on the maximum number of lines on Secrets Of The Phoenix or Double Bubble. What you win is down to your luck!
If I win Free Spins onsite, will I get them as well?
You will! Additional Free Spins won from the Daily or Monthly Free Game, from the Secrets Of The Phoenix or from Double Bubble will be added on top of the Free Spins you have left. For example, if you win 5 Free Spins from the Daily Free Game when you have 20 of your Welcome Offer Free Spins left, your total in game Free Spins amount will go up to 25. You will see this total amount when you enter Secrets Of The Phoenix or Double Bubble.